1ST: Identify if this is your problem 1st. Then only this solution will work for you.
- Unplugged phone cable without using the safely remove procedure after sync with com.
- Screen goes blank and phone does not return to startup screen where you select phone or music only mode.
- Reconnecting phone but it still does not connect to computer as a recognizable device.
If all is so then lets start. What we are gonna do is update the phone fireware. This is a possible solution.
2nd: You need to download a few stuff.
- Visit the Sony Ericsson webpage.
- Go to the support page on the main page
- Set your phone model
- After that, on the left side of the page, select "Software Downloads"
- At "update your product service" click read more and download
- Read the information and download the Update Software.
Sony Ericsson Update Service will guide you through the rest of the procedure.
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